Clear details before you order.
Have a question about fit, shipping, an order or a return? We’re happy to help you check the details before you make a decision.
Three things to check first.
Fit, shipping details and return questions are easiest to handle when we have the right information from the start.
Check your walker fit
Whimsy Walkers fits only four confirmed Lumex Dual Release Folding Walker models. Similar appearance alone does not confirm compatibility.
Check Fit & FAQ →Shipping questions
If shipping timing, cost or delivery planning is important to your order, contact Whimsy Walkers for the current information before relying on an estimate.
Ask about shipping →Returns & order issues
If you have a return question, ordered for the wrong walker model, or have an issue with an order you received, contact us with your order details so we can review the situation with you.
Contact Whimsy Walkers →
Ask before you guess.
If you’re unsure about fit, shipping, a current order or a return question, send us a note. We can help you work through the information before you take the next step.
Include your walker model number if you know it. Whimsy Walkers fits only Lumex Dual Release Folding Walker models 716070A, 716170A, 716270A and 716370A.
A quick check can save a lot of guesswork.
These are the most important product details to confirm before placing your order.
Need help with an order?
Start here, then send us a note if you need help with your specific order.
How do I check current shipping information?
Contact Whimsy Walkers before ordering if you need current shipping timing, cost or delivery information for your order.
What if I ordered for the wrong walker model?
Contact us with your order details before taking further action so we can review the situation with you.
What if there is an issue with the order I received?
Send us your order details and describe the issue. If photos would help explain the problem, you can include them when you contact us.
Is the walker included with my order?
No. Whimsy Walkers products are decorative accessory kits. The walker is not included.
Which walkers are compatible?
Compatibility is limited to Lumex Dual Release Folding Walker models 716070A, 716170A, 716270A and 716370A.
Can I customize the design or choose different colors?
No. Each Whimsy Walkers design is fixed and comes as shown.
Similar-looking walkers may not be compatible.
Check the Fit & FAQ page for the four confirmed Lumex models. If the model label is difficult to locate or read, contact us and we’ll help you work through the information you have.
Still have a question?
Send us a note about fit, shipping, a current order or a return question and we’ll help you with the information available for your order.